We have first-hand experience of this. In the past, our Mac has 'helpfully' saved a Word document in the Office 2011 AutoRecovery folder. This would not be an issue, except for the fact that when we then accessed the folder (just a quick search in Spotlight for Office 2011 AutoRecovery). If your power goes out or your computer malfunctions when working on an Word for Mac 2011 document, all you have to do is open the application again. Word 2011 for Mac looks for and opens any AutoRecover files for the document(s) that you were working on when an unexpected crash occurred. If you've never saved your document (it is still unnamed) and Word crashes, you will lose all your work, whether AutoRecover was enabled or not. If a document contains unsaved changes and you attempt to close it, Word will ask you to save changes. This will be your only chance to get the document on disk, whether AutoRecover was enabled or not.

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Last updated: February 2020

Word for Mac crashes and slow performance

Issues affecting Word for Mac features and add-ins

Issues with fonts in Office for macOS [WORKAROUND]

ISSUE

Users may see issues with fonts when using version 16.9 of Microsoft Word, Excel, Outlook, OneNote and Microsoft PowerPoint on macOS.

Undo Microsoft Word Document Saved Mac 2011 Version

Symptoms:

• Text appears garbled or in a different font

• Fonts not appearing in font picker

STATUS: WORKAROUND

Saved Microsoft Word Document Disappeared

We recommend you check the installed versions of the font. If you have multiple versions, then make sure the latest version of the font is active.

For more information, read about how to fix Issues with fonts in Office for macOS

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